Operations Assistant


Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Operations Assistant for our Generator Head Office.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.


  • Assist with all procurement activities to ensure a cost-effective purchasing model within all of our properties
  • Daily reporting to review business performance and align with operating standards
  • Support function for all hostel management team on daily operations and support
  • Search for new trends in Food & Beverage, New Technologies or any other Hospitality concepts
  • Develop relationships with various suppliers and endeavour to establish global deals beneficial for all of our hostels
  • Support in event creation, costing and program scheduling
  • System maintenance and support functionality
  • Calculate and report on the monthly savings from cost effective purchasing across the group
  • Work with hostel management teams on daily operational projects including purchasing, food and beverage, housekeeping and reception
  • Be involved in the tender processes for new products
  • Aid with the creation of our group Standard Operating Procedures (SOP) – collect data, compile data, write SOP and get it approved as well as implemented
  • Provide assistance to the Operations Management Team with any on-going projects
  • Provide administrative support to the operations team and assist with the preparation of reports and presentation materials for distribution to the Executive Team
  • Ensure that all project plans and documentation are maintained and distributed as required

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.


  • Excellent communication skills
  • To be technically proficient with Microsoft Office products (especially Excel)
  • To be efficient, organised, ability to prioritise workload and multi-task
  • To be able to work quickly in a high-pressure & fast paced environment
  • To be fluent in English, additional European languages skills would be a plus
  • Passion for Food & Beverage
  • Knowledgeable about new hospitality trends

Please note that only candidates with current right to work in UK will be considered for this vacancy.