Food & Beverage Manager - Hoja Taqueria by BarLab (Broken Shaker)

WHO ARE WE

Generator is on a journey. Appropriate, given that we're a hotel and hostel accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hostel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price.

No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Food & Beverage Manager for our Generator Miami property.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.


NUTS AND BOLTS OF THE JOB

  • Assists in managing service aspects in all food and beverage assigned areas and events
  • Ensures proper room preparation, including set-up of glassware, etc.
  • Confirms that all service staff are in proper uniform and adhere to the Hotel’s appearance standards
  • Assists with hiring, managing, and training staff in all technical and non-technical aspects of their role including Hotel standards of quality and service
  • Assists with the creation and distributes weekly schedules for staff and communicates changes as appropriate
  • Communicates with staff regarding reservations and/or special events
  • In the absence of the manager, conducts pre-shift and/or pre-event meetings with all necessary staff
  • Assists in the evaluation and performance supervision of staff, in accordance with the Hotel’s policies and applicable laws
  • Ensures guest/patrons needs are met
  • Conducts beverage, china, glass etc. inventories
  • Opens and closes bar on a regular basis. Responsible for ensuring bar is secure upon departure and that all lights, equipment, doors, etc. are turned off or locked
  • Maintains accurate daily and weekly punch details for service staff and processes daily sales reports and other reports as requested
  • Maximizes food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events and by training staff on “up-selling.”
  • Trains staff in and adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
  • Maintains guest satisfaction by handing inquiries, concerns or comments and providing solutions; acquiring feedback from guests and co-workers in order to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business
  • Maintain consistency of service by being aware of and prepared for all events, large parties and reservations that may affect food and beverage service operations
  • Communicates and teams well with other departments.

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

 

WHAT’S IN YOUR DNA

  • To be able to lead and inspire people to be their best
  • Be an excellent communicator
  • Be organized, hardworking and have an excellent appearance with a strong focus on guest requirements
  • Always keep cool under pressure
  • Show commerciality with a strong passion for driving revenue
  • Understand stock-control and keep costs to a minimum
  • Like getting your hands dirty, wherever, whenever, because you will
  • Available to work when needed.
 

YOUR ROCK STAR EXPERIENCE

  • Appropriate experience in the field of Bars and Restaurants, preferably within a lifestyle concept
  • Some years of experience in managing F&B operations
  • A passion for trending local Food and Drink concepts.


OUR GLOBAL EMPLOYEE BENEFITS

  • Birthday holiday in addition to your yearly holiday allocation
  • Employee Bounty Program providing opportunities to earn up to €1,000 for new hire referrals with no cap on number of referrals made 
  • Company contribution towards gym membership fees for all eligible employees 
  • Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback
  • 2 free nights’ accommodation across any property (subject to availability)
  • Reduced room rates for staff as well as friends and family members (we operate in 19 locations across Europe & US so your next holiday is sorted)
  • Social events and celebrations calendar
  • Various employee recognition schemes
  • Online learning tools.


SO YOU THINK THIS MIGHT BE YOU?

That's cool. Send us your application in English. If you’ve got questions, reach out or check https://jobs.staygenerator.com/ or visit our social media pages: 

www.facebook.com/stayGENERATOR/

www.twitter.com/AskGenerator

www.instagram.com/staygenerator/

https://www.youtube.com/user/TheGeneratorHostels

https://www.linkedin.com/company/generator-hostels

Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.

Join Us and help us achieve our Vision!