HOUSE ATTENDANT - PARAMOUNT NEW YORK

WHO ARE WE 

Generator is on a journey. Appropriate, given that we're a shared accommodation lifestyle brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.
 
No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree.  

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. 

BEING YOURSELF is the key to bringing the Generator story and brand to life.  
 

ABOUT PARAMOUNT HOTEL NEW YORK 

Paramount Hotel is a New York City landmark located just steps from Times Square. Constructed in the French Renaissance style by Thomas W. Lamb in 1927, the building reflects the theatrical character of its neighborhood. The bustle of the street disappears as you step inside - with its two-story lobby, reflective fireplace, dramatic lighting, and rich textures, it sets the stage for a hip, indulgent experience. Recently updated but retaining its historical charm, the Paramount Hotel is standing out – as the only hotel near Broadway NYC with genuine personality. 

Kind of a “no brainer” to take this iconic hotel with us on our Generator journey.  While making sure to keep its rich character - we are giving it the best parts of our Generator DNA in order to transform this into a social driven, loud and welcoming community hot spot (with some kick-ass parties & events, of course). 

What’s the job? 
 

NUTS AND BOLTS OF THE JOB 

  • Ensure that Housekeeping closets are fully stocked on guest floors and within
  • Assist Room Attendants in removing trash and recyclables from guest floors
  • Deliver supplies to Room Attendants as needed
  • Respond to requests from guests, supervisors or management in a timely and efficient manner
  • Remove dirty linens from guest floors and transport to laundry area; Deliver clean linens to storage areas
  • Dust, polish and straighten furnishings within public areas
  • Keep public areas clean including bathrooms
  • Ensure all light fixtures and appliances are in proper working condition throughout assigned locations
  • Vacuum carpets and/or mop floors as assigned
  • Perform special projects such as deep cleaning, high cleaning, floor care and flipping mattresses
  • Follow all company and safety and security policies and procedures
  • Report any maintenance issues or safety hazards
  • Greet, acknowledge and welcome guests according to company service standards
  • Anticipate and follow through on guests service needs
  • Support other departments and fellow Housekeeping staff members, as needed
  • Perform other duties as needed and as directed by the Director of Housekeeping

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. 
 

WHAT’S IN YOUR DNA 

  • Must be able to work a flexible and varying schedule including working weekends, holidays, AM, PM, or Overnight shifts.
  • Exceptional service orientation, with keen ability to focus and deliver on guest needs
  • Reliable and responsible character, with exceptional follow up and attention to detail
  • Ability to adhere to expectations and standards for friendliness, speed, quality and efficiency
  • Willingness and ability to support fellow team members in reaching departmental goals
  • Ability to work effectively as an independent contributor, and as a part of a collaborative team
  • Ability to multi-task and effectively manage numerous priorities within a fast-paced environment
  • Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Must be able to stand, sit, or walk for an extended period of time
 

YOUR ROCK STAR EXPERIENCE 

  • 2 years of hotel housekeeping experience preferred

 

OUR GLOBAL BENEFITS 

  • Birthday holiday in addition to your yearly holiday allocation 
  • Company contribution towards gym membership fees for all eligible employees  
  • 2 free nights’ accommodation across any of our properties 
  • Reduced room rates for staff as well as friends and family members (we operate in 17 locations across Europe & US so your next holiday is sorted)
  • Social events and celebrations calendar
  • Various employee recognition schemes
  • Online learning tools
 

SO YOU THINK THIS MIGHT BE YOU? 

That's cool. Send us your application in English, preferably via email. If you’ve got questions call us, or check www.jobs.staygenerator.com where you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. 

Employment Requirements: Employees must be able to furnish necessary identification providing eligibility to work in the United States as defined in the immigration Reform and Control Act of 1986 (IRCA). If hired, the employee must complete and submit an Employment Eligibility Verification (Form I-9) at the start of employment. This position does not offer sponsorship of Work Visas. 

Generator x Freehand is an Equal Opportunity Employer and Drug Free Work Place. 

Join Us and help us achieve our Vision!