Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Housekeeping Manager for Generator Washington D.C.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

  • Oversees the daily operations of the Housekeeping department, including bedrooms and public areas, ensuring they are maintained and consistent with company standards
  • Respond to all guest requests and guest opportunities in a timely and efficient manner to ensure guest satisfaction
  • Be commercially aware, understanding the importance of working within costs & departmental budgets
  • Dealing with suppliers of linen, cleaning materials and guest supplies
  • Oversees the repair and service requests for maintenance issues; ensures all service work is completed in a timely manner
  • Take accountability for managing laundry and labour controls
  • Have an eye for detail and ensure brand standards are adhered to
  • Manage, train and inspire the team, driving performance through hands on leadership
  • Facilitate the flow of information throughout the department, by organising regular handovers and team meetings
  • Demonstrate knowledge of health and safety compliance inclusive of COSHH. Manage all audit processes to a high standard, ensuring 100% Health and Safety compliance throughout the hotel
Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

  • Must be highly customer focused with excellent communication skills
  • Must be highly organised and well versed in completing paperwork
  • Will be an excellent team player whilst having first class attention to detail
  • Possess the ability to keep staff motivated during long and demanding shift
  • Flexible approach towards working hours

  • 3 years’ experience in a similar position in the hospitality industry 
  • Working knowledge in all aspects of Housekeeping Department
  • Experience with PMS hotel systems

Employment Requirements: Employees must be able to furnish necessary identification providing eligibility to work in the United States as defined in the immigration Reform and Control Act of 1986 (IRCA). If hired, the employee must complete and submit an Employment Eligibility Verification (Form I-9) at the start of employment. This position does not offer sponsorship of Work Visas.
Generator is an Equal Opportunity Employer and Drug Free Workplace.

That's cool. Send us your application in English. If you’ve got questions call us, or check or our social media pages:
Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.

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