Arrival & Check-in

Q: What time is check-in and check-out?

Check-In and Check-Out Times: Europe: <ul> <li>Check-in: From 14:00</li> <li>Check-out: Before 10:00</li> </ul> U.S.: <ul> <li>Check-in: From 15:00</li> <li>Check-out: Before 11:00</li> </ul> Our reception is open 24 hours a day, in case you arrive early and want to drop off your luggage. You can arrange late check-out for a small fee. Late check-out runs until 13:00 in Europe, and 14:00 in the US, giving you more time to sleep in and relax before leaving. Late check-out also depends on availability, so make sure you reserve it when you're making your booking.

Q: Can I store my luggage before and after checkin?

Yes. Lockers are available, which you can rent for a small charge, depending on availability. They are charged according to locker size and the amount of time booked (1 hour, 6 hours, 24 hours), starting as low as 1€.

Q: Do the properties have disabled access?

All Generator properties have disabled access and fully accessible amenities, and selected accessible room types. Please <a href="~/information/contact-us">contact the local team</a> directly if you would to book an accessible room in any of our European properties. ADA rooms at Generator Miami and Generator Washington DC can be booked online. We are committed to ensuring that every guest gets to enjoy the full Generator experience, regardless of ability status. Generator Miami and Generator Washington DC are fully ADA-compliant.

Q: Can you gain entry to the Generator at night?

All Generators are open to our guests: 24 hours a day, 365 days a year. If you’re staying with us, you always have access!

Q: How long can I leave my luggage at the hotel?

We will look after your luggage for as long as you are staying with us. If you want to leave your luggage before or after your stay, we recommend you to use our locker renting service. Lockers are available at every Generator.

Q: Can I arrive before my check-in time?

Our reception is open 24 hours a day, you are more than welcome to arrive early. You can drop off your luggage in one of our lockers, and kill some time in our great cafes and bars. PS: We also have plenty of games to keep you occupied while waiting.

Q: Can I arrive in the middle of the night?

Sure. Our reception's open 24 hours a day. If you are arriving past midnight, just give us a ring so we know you're still coming.

Q: Can I invite guests who are not staying at generator to the bar and cafe?

Friends and family who live in the city or are staying at other accommodations are welcome in our restaurants, bars and public social areas. Please note that small exceptions may apply for certain social spaces.

Check-in & Check-out

What time is check-in and check-out?

Can I arrive before my check-in time?

Can I arrive in the middle of the night?

How much does late checkout cost?

Luggage storage

Can I store my luggage before and after checkin?

How long can I leave my luggage at the hotel?

Accessibility

Do the properties have disabled access?

Can you gain entry to the Generator at night?

Can I invite guests who are not staying at generator to the bar and cafe?

Europe

North America

Arrival & Check-in

Check-in & Check-out

Luggage storage

Accessibility

Book Direct & Save 10 %

Don't forget your 10% Discount

Newsletter

Europe

North America

Arrival & Check-in

Check-in & Check-out

Luggage storage

Accessibility

Book Direct & Save 10 %

Don't forget your 10% Discount

Newsletter

Changing Currency